Privacy Policy

Last updated: 18 March 2026

RenovAlgarve, a trade name of Perímetro Basilar Construções Unipessoal Lda (Tax ID: 517361736), based in the Algarve, Portugal, is committed to protecting the privacy and personal data of the users of this website, in compliance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and applicable Portuguese legislation (Law No. 58/2019).

1. Data Controller

The data controller responsible for processing personal data is:

• Entity: Perímetro Basilar Construções Unipessoal Lda
• Trade name: RenovAlgarve
• Tax ID (NIF): 517361736
• Email: [email protected]
• Phone: +351 937 116 190
• Website: https://www.renovalgarve.pt

2. Personal Data Collected

We collect the following personal data when users fill in forms on our website or contact us:

• Full name
• Phone number
• Email address (when provided)
• Project location (municipality/area in the Algarve)
• Type of project and renovation details
• Browsing data collected through cookies (IP address, browser type, pages visited)

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Responding to quote requests and enquiries
• Preparing and sending personalised commercial proposals
• Managing the commercial relationship and monitoring projects
• Sending communications related to our services (only with consent)
• Improving the browsing experience on our website
• Statistical analysis and improvement of our services
• Compliance with legal and tax obligations

4. Legal Basis for Processing

The processing of your personal data is carried out on the following legal bases, in accordance with Article 6 of the GDPR:

• Consent (Art. 6(1)(a)): When you voluntarily fill in a contact or quote request form, providing your personal data.
• Performance of a contract (Art. 6(1)(b)): When processing is necessary for the execution of a renovation services contract.
• Legitimate interest (Art. 6(1)(f)): To improve our services and the user experience on the website.
• Legal obligation (Art. 6(1)(c)): To comply with applicable tax and legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the browsing experience and analyse traffic. The third-party services used include:

• Google Analytics (GA4): For statistical analysis of traffic and visitor behaviour. Data is anonymised and processed by Google LLC.
• Google Ads: To measure the effectiveness of advertising campaigns and remarketing.
• Microsoft Clarity: For usability analysis through heat maps and anonymised session recordings. Processed by Microsoft Corporation.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit some website features.

6. Data Sharing with Third Parties

Your personal data is not sold to third parties. It may only be shared with:

• Technology service providers (web hosting, transactional email) strictly necessary for website operations
• Competent authorities, when required by law
• Subcontractors involved in the execution of your renovation project (only strictly necessary data)

7. International Data Transfers

Some of our service providers (Google, Microsoft, Cloudflare) may process data outside the European Economic Area (EEA). These transfers are carried out under appropriate protection mechanisms, including the European Commission's Standard Contractual Clauses and the EU-U.S. Data Privacy Framework.

8. Data Retention Period

Personal data is retained for the following periods:

• Contact and quote data: 2 years after the last contact, unless a contractual relationship exists
• Contractual data: 10 years after the end of the contract, in accordance with Portuguese tax obligations
• Browsing data (cookies): Up to 13 months, in accordance with each service's policies

9. Data Subject Rights

Under the GDPR, data subjects have the following rights:

• Right of access: Request information about the personal data we process
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request the deletion of your personal data ("right to be forgotten")
• Right to restriction: Restrict the processing of your data in certain circumstances
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to the processing of your data for certain purposes
• Right to withdraw consent: Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal

To exercise any of these rights, please contact us at [email protected]. We will respond within a maximum of 30 days.

10. Data Security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website uses SSL/TLS encryption and data is hosted on secure infrastructure (Cloudflare).

11. Data Protection Officer (DPO) Contact

For questions related to personal data protection, you can contact us at:

• Email: [email protected]
• Phone: +351 937 116 190

12. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Portuguese supervisory authority:

• Comissão Nacional de Proteção de Dados (CNPD) — Portuguese Data Protection Authority
• Website: www.cnpd.pt

13. Changes to this Policy

RenovAlgarve reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the date of last update. We recommend checking this page periodically.